Performance Matters Blog

  • January 21, 2022

Failure can become our most powerful path to learning if we’re willing to choose courage over comfort. —Brené Brown Organizations...

  • January 11, 2022

Learning and Development (L&D) professionals can sometimes find themselves in situations where their solutions fall short of the desired learner...

  • January 7, 2022

Resolutions for Personal and Professional Achievement Full disclosure: A version of this blog appeared nearly a decade ago. Its principles...

  • December 30, 2021

Leadership & Learning Strategies for Workforce Transformation 2021 has taught us the importance of being flexible. Our traditional assumptions about...

  • October 12, 2021

Whilst the automotive world has enjoyed its history of big, glitzy global launches, there’s now a new call for interactive,...

  • July 20, 2021

Find out why automotive dealerships should embrace the power of digital retailing tools, even for the finance and insurance (F&I) portion of the sale.

  • May 11, 2021

As travel picks up again, airlines are going to need to staff up. But how will the knowledge and skills that dropped out of the…

  • October 2, 2020

Ah, 2020. What can I say? It’s been quite a year. Australian wildfires, Kobe, the COVID-19 disease, the COVID-19 recession,...

  • September 23, 2020

2020 has brought unprecedented business disruption in a remarkably short period of time. COVID’s complete shutdown of markets, social unrest,...

  • July 2, 2020

Digital disruption has been the buzzy term for the past few years, however, the first half of 2020 has forced...

  • June 26, 2020

At some point in our careers we have all experienced a virtual session that has gone wrong.  You’re unable to...

  • March 23, 2020

In this time of great uncertainty – what leadership lessons can we take from those who are trained from the...

  • February 28, 2020

Business innovation used to be the preserve of disruptive new players in the market and organizations, such as technology or...

  • January 2, 2020

We made it to a new decade! 2020 is here and while each new year holds promise and a vision...

  • October 10, 2019

The Mindset versus the Technology Many years ago, when I was running an educational technology company, I always looked forward...

  • September 4, 2019

Consider this—some sources indicate that the average person makes 35,000 decisions a day,* so the ability to make decisions quickly...

  • July 22, 2019

There is an old saying in the restaurant industry: when the food or service begins to break down, management or...

  • June 6, 2019

A senior manager in a learning organization recently said, “The business is our most important client; they have the money.”...

  • May 7, 2019

Where does your organization fall in the technology adoption curve? Is it a leading-edge innovator or an early adopter? Or...

  • April 16, 2019

With applications ranging from organizational design to product development, a design-thinking approach lies at the root of some of the...