It’s well known that the ability to adapt to changing circumstances is the hallmark of evolution. As a species, we adjust to the changes around us to survive. Artificial intelligence (AI) is pressing us forward and prompting evolution across organizations and industries. Those who recognize its potential know factoring AI into their long-term vision isn’t an option; it’s imperative.
From marketing to customer service, few functions will remain untouched by AI. And training and development are no different. But what about leadership training? If bots and big data take center stage, where does this leave the humans leading teams? How can we prepare those leaders with the skills they need to be successful?